COVID-19 Resources

We have put together a pack of resources for both organisations and volunteers to help them during the response to COVID-19.


What to expect when volunteering during a crisis

We encourage all organisations to implement best practice in volunteer management but we know that’s not always possible in times of emergencies. However, it is still important for organisations to support their volunteers and ensure their safety at all times. This short guide outlines what you can expect while volunteering during an emergency or crisis.


Guide to informal volunteering

During times of crisis, it is natural for communities to self organise in response tho those in need. This is what’s known as informal volunteering – as opposed to volunteering with an established organisation. This short guide explains what to keep in mind in these situation for both volunteers and voluntary groups.


Volunteering safely during COVID-19

Looking after your own health and safety and stopping the spread of COVID-19 are the number one priorities at this time. If you are well enough and you wish to volunteer, you should follow these guidelines to volunteering safely during COVID-19.


Your wellbeing while volunteering during COVID-19

It’s important to look after our mental health and wellbeing at all times but even more so during times of increased stress and worry like the COVID-19 emergency. If you are volunteering during this time, make sure that you are minding your own wellbeing. To help you do this we’ve developed a quick guide with some advice and tips in partnership with Mental Health Ireland.


Organisations and Groups

Volunteer management in an emergency

Whether you are an experienced volunteer manager or you are managing volunteers for the first time, volunteer management during an emergency can be very different. This short guide sets out things you should expect and be aware of when managing volunteers during a crisis.


Supporting Volunteer Wellbeing During An Emergency

While it’s always important for a volunteer manager to support the wellbeing of their volunteers, this role is more vital than ever during an emergency. Together with Mental Health Ireland, we have put together some tips and advice for helping your volunteers manage stress and mind their mental health and wellbeing during times of crisis. The tips are also useful for volunteer managers themselves who should make sure to be aware of their own needs and stresses during this time.


Garda Vetting

During emergencies like COVID-19, organisations and volunteers are often helping the most vulnerable members of our communities. In some cases, this means that volunteers will need to be Garda vetted. Currently the National Vetting Bureau are prioritising the processing of vetting applications related to COVID-19 – just make sure to put COVID-19 in the role title. We have created a simple guide to Garda vetting to make the process as easy as possible.


Template: Code of Conduct

Organisations should provide volunteers with a Code of Conduct which outlines what they expect of volunteers and what volunteers can expect of the organisation. To help with this, we have created a basic template which can be adapted by any organisation based on their needs.


Template: Volunteer Registration Form

We have created a COVID-19 specific volunteer registration form. This is a more basic version of a standard volunteer registration form with specific information around COVID-19.


Template: Risk Assessment

In times of emergencies, it is vital that organisations do not put their volunteers or service users at risk. This is particularly true in relation to COVID-19. Risk is different in each organisation but we have created a basic template to risk assess volunteer roles during COVID-19. It is important to make sure the level of risk assigned aligns with the risk/hazard. This can be downloaded and adapted to the needs of your organisation.


Bite-Size Videos: Organising Volunteers During An Emergency

In light of the increasing demands placed on those managing volunteers during COVID-19 , we have put together a short video series on the very basics of recruiting and managing volunteers during an emergency. Each of the four videos is less than five minutes and runs through the essentials to be aware of during this time. You can find the series here.