Sometimes it feels that we surround ourselves with policies and they bear little impact on the day-to-day management of our volunteers. This one-day course will explore exactly what policies you need. You’ll be able to explain the rationale for the various policies and explain their function. We’ll explore other policies currently in use and review their impact in terms of the quality of their volunteer programmes.

The early relationship a volunteer has with an organisation has tremendous impact on the future success of the partnership between both. When volunteers are not genuinely welcomed and / or given the information they need to successfully serve the organisation, they can’t carry out their tasks to the best of their ability and in some cases, may leave the organisation. On this course we will provide you with the tools and resources you need to ensure your prospective volunteers are trained in a manner that best supports your organisational aims and objectives.

Suggesting that an organisation initiates performance reviews of volunteers is often met with resistance. A growing number of Volunteer Managers are countering these perceptions, choosing instead to see performance review as a reflection of the importance of volunteers in an organisation. It is a mutual way to express appreciation, identify problems and needs, and determine the volunteer’s future involvement in the organisation.